Please find the full breakdown of our fines / administrative charges below (before GST):
S$10 onwards (depending on category) deducted for every 15 minutes (or part thereof)
|Failure to secure vehicle upon End Trip||S$10 onwards (1 block of the Late Fee charged on the booking)|
Unpaid parking/traffic/vehicular offences
S$10 (w.e.f 1 Jan 2017)
Account termination request
(before utilising the service)
S$5 (w.e.f 1 Jan 2017)
Abuse / Misuse / Tampering of Tribecar systems / Unauthorised usage of vehicles
S$200 onwards and/or necessary legal action
Subletting / sharing of account / Unauthorized sharing of vehicle
S$500 and the immediate forfeiture of the Security Deposit & termination of the registered account.
Amount may be higher depending on the severity of the situation.
Breach of road safety rules
(e.g. speeding, defeating seat belt safety system, driving without appropriate traffic/vocational license)
Failure to obey instructions by Tribecar
(including forfeiture of current and future bookings with no reimbursements)
Unauthorised Malaysia Entry
Suspension of membership
S$400 to reinstate membership
Missing vehicle key
Amount may be higher depending on the cost of key replacement.
Vehicle key recovery
Missing Tribecar security dongle
(attached to vehicle key)
Removal of Tribecar sticker without approval
$200 per sticker per incident
Removal/Tampering with Private Hire (LTA) decal/sticker
S$200 and police report lodged against you
Removal of SD Card/Memory Card from in-car Camera
S$100 and revocation of insurance coverage
Removal of USB Car Charger
Did not return vehicle to designated location
Did not switch off headlight / interior light / engine / close window(s) / close door(s) upon returning vehicle
Returned vehicle with unsatisfactory interior condition
(e.g. soiled / smell of durian/urine, pet fur, food crumbs, sand/mud, used masks etc)
Amount may be higher depending on deep cleaning charges.
Returned vehicle with scratches / dents / other damages
Generally, it may cost between $100 - $500 per panel (excl. downtime) reported against and found under your booking.
Actual repair cost depends on the severity of the damage and can only be advised after assessment.
Littering in vehicle
First offence – Warning will be issued
Subsequent offences – $20 for each case
Smoking in vehicle
First offense – Warning will be issued
Second offense - Final warning will be issued
Third offense onwards* - up to $200 for any reported case
*regardless of whether driver/passenger are smokers
S$50 (office hours) $100 (out of office hours)
Wrong type of fuel pumped into the vehicle
Amount may be higher depending on the cost of repair.
Failure to refuel when fuel is less than ¼ tank (First Offense, for Car Club Select/Prime (Fuel-Included) category)
Failure to refuel when fuel is less than ¼ tank (Second Offense onwards for Car Club Select/Prime (Fuel-Included) category)
Lost or damaged fleet card (Reported during booking)
Lost or damaged fleet card (Did not report)