Fuel Compensation


To prove that the fuel indicator lighted up (suggesting low fuel) upon vehicle collection, please:


1. take a photo of the vehicle's dashboard upon starting the ignition which shows the fuel indicator lighted

2. report the issue (by clicking on Issue Report on your Account page) within 15 minutes of your Start Trip time

 

After investigations, should we confirm that the previous hirer indeed did not return the vehicle with sufficient fuel, we will write to you to provide a compensation of $25 e-wallet credits for the extra fuel pumped during your trip.