You must fill the motorcycle with petrol that is grade RON 95 or higher and return the motorcycle in FULL TANK.
Click here for the fuel penalty.
If you were charged a penalty for fuel, click here on how to appeal.
If you had collected the motorcycle with less than full tank, to prove insufficient fuel upon vehicle collection, please:
1. take a photo of the motorcycle's dashboard 3 minutes* upon starting the ignition which shows the fuel is not in full tank (*this is to allow some time for the fuel level to rise)
2. report the issue (by clicking on Issue Report on your Account page) within 15 minutes of your Start Trip time
After investigations, should we confirm that the previous hirer indeed did not return the vehicle in full tank, we will write to you to provide a compensation of $25 for the extra fuel pumped during your trip.