Commonly Asked Questions

For Standard EV Sedan category: *Charging will be at your own cost at any EV charging operator

- You may utilise Charge+ service at a discounted rate.

For Car Club Select EV category:  *Free charging, you will be charged based on mileage

- The provided fleet card should be used to charge the vehicle at Shell Recharge locations where you are not required to pay upfront

- Free charging also applies at Charge+ chargers (at the designated carpark of the vehicle) when “Paid by Corporate (Tribecar Corporate)” payment plan is selected

For Car Club Prime EV (Tesla) category:  *Free charging, you will be charged based on mileage

- Only use the Tesla Superchargers to charge. The locations can be found here.

- If a Tesla Supercharger is not convenient, you can use any SP Group DC charging point instead. You will need to make payment first, and then email us at support@tribecar.com for reimbursement.

You may charge our EVs at other chargers (at your own convenience), but this will not be reimbursed and mileage fees will not be waived.