1. What is Tribecar Johor Bahru (JB) Pick-Up?
Tribecar Johor Bahru Pick-Up allows you to book a vehicle through the Tribecar app and collect the car directly in Johor Bahru, Malaysia.
The booking process is the same as a normal Tribecar booking in Singapore. The only difference is that the vehicle will be parked at a designated location in Johor Bahru.
2. How do I book a JB pick-up vehicle?
Open the Tribecar app
Select a vehicle under the “Economy Sedan (JB Pick Up)” category
Choose your booking date and time
Confirm the booking and proceed to the JB pick-up location shown in the app
3. Where do I collect the vehicle?
The vehicle will be parked at a designated Johor Bahru pick-up location.
The exact parking location and collection instructions will be displayed in the Tribecar app once your booking is confirmed.
4. What are the rental rates for JB pick-up cars?
Vehicle Type: Sedan
*Prices may vary during festive periods and festive eves, and exclude platform fees, optional add-ons such as CDW or TribeShield, as well as applicable GST on these fees and add-ons.
5. Is TribeShield available for JB vehicles?
Yes. TribeShield protection is available.
TribeShield Fee
$0.65 / hour (U.P. $1.31 / hour)
Maximum $15 cap per booking
Coverage
Own Damage Excess: SGD $0
Third Party Excess: SGD $0
6. Can I drive the JB pick-up car into Singapore?
No.
Vehicles collected in Johor Bahru are not allowed to be driven into Singapore.
These vehicles are intended for use within West Malaysia only.
7. Do I need to return the vehicle to the same location?
Yes.
The vehicle must be returned to the same parking lot where it was collected at the end of your booking.
Please ensure the vehicle is parked properly in the designated parking space before ending the trip.
8. Are these vehicles legally registered in Malaysia?
Yes.
All vehicles available for pick-up in Johor Bahru are fully registered and licensed as Hire and Drive rental vehicles under Malaysian regulations, including licensing under the Ministry of Tourism, Arts and Culture Malaysia (MOTAC) and relevant transport authorities.
9. Do I need to follow Malaysian road regulations?
Yes.
When driving in Malaysia, hirers must comply with Malaysia’s road traffic laws and land transport regulations, including speed limits, traffic rules, and parking regulations.
Any fines or penalties issued by Malaysian authorities shall be borne by the hirer.
10. Are New Drivers allowed to book JB pick-up vehicles?
No.
Drivers classified as New Drivers are not allowed to book vehicles under the “Economy Sedan (JB Pick Up)” category.
11. What should I do if an accident happens in Malaysia?
In the event of an accident:
Ensure everyone is safe
Contact Tribecar JB support immediately
Follow the instructions provided by the support team
If required, make a police report according to Malaysian regulations
Please do not leave the scene of an accident without notifying the relevant authorities if required.