My Booking

Can I pick up the car earlier?
You may refresh your Account page 30 minutes before your official pick-up time to check if you are eligible for an early pick-up. If you are, you will see a...
Tue, 4 Jan, 2022 at 4:12 PM
How do I start my booking?
On the day of your booking, please login to your account.  You will be able to see your booking for the day on your Account page with a green Start Trip bu...
Wed, 3 Aug, 2022 at 1:29 PM
What if I can't upload Start Trip photos?
If you are unable to upload Start Trip photos, kindly take photos of 4 sides of the vehicle and send them to You may include the su...
Wed, 3 Aug, 2022 at 1:33 PM
Can I add Named Driver for my booking?
Yes, you can add up to 2 named drivers for your booking. It is chargeable at an additional  - 10% per booking if the named driver is has a Tribecar acc...
Tue, 26 Sep, 2023 at 5:20 PM
What happens if I arrive late or do not turn up?
Charges for the booked time slot will remain, regardless of the usage of the car.
Tue, 4 Jan, 2022 at 4:14 PM
Can I return the vehicle earlier than my End Trip time?
Definitely!  We encourage you to be at the designated carpark at least 5-10 minutes before your End Trip time so that you will have enough time to pack ...
Mon, 21 Feb, 2022 at 12:41 PM