Commonly Asked Questions

1. Log in to your account on the day of your booking. 2. Navigate to your Account page. 3. Locate your booking for the day, which will be displayed with a...

If you're having trouble uploading Start Trip photos, please take clear photos of the vehicle's 4 sides and email them to support@tribecar.com with ...

Yes, you can add up to 2 named drivers for your booking. It is chargeable at an additional  - 10% per booking if the named driver is has a Tribecar acc...

If you arrive late or fail to show up for your booking, you will still be charged for the entire booked time slot. This applies regardless of vehicle usage.

Definitely!  We encourage you to be at the designated carpark at least 5-10 minutes before your End Trip time so that you will have enough time to pack ...

Yes, you may start your trip earlier than your scheduled booking time if the vehicle is available before your booking begins. To request an early pick up: ...