Once you have subscribed, the Season Pass will be automatically issued to you. Please follow the guide below to redeem some of the perks. Kindly write in to [email protected] for assistance.
- Discount Vouchers - We will issue three vouchers at the start of every 4 weeks and you will receive them in your inbox as well as on your account page on our website. You must not share the promo codes as they are unique to you.
- Mileage Voucher - Simply send in a request for this voucher once you have clocked more than 500km in a calendar month on Car Club categories of cars (i.e. Select / Prime).
- Motorcycle Voucher- We will issue this voucher at the start of every 4 weeks and you will receive it in your inbox as well as on your account page on our website. You must not share the promo code as it is unique to you.
- Free Additional Drivers - Please add and pay for the Additional Driver first. Simply email us with your booking number to be reimbursed.
- Discounted Tribeshield - You do not have to do anything. It will be automatically selected for you.
- Free PAI - You do not have to do anything. It will be automatically selected for you.
- Tyre Incident - Please pay for the tyre incident as per normal first. Simply email us with your booking number to be reimbursed.
- Service Guarantee - If we do not meet the service guarantee, complete your trip and file for a claim later. Simply email us with your booking number to obtain the vouchers. You must include photographic proof (e.g. Tyre with tread less than the wear indicator, dashboard with warning lights, non-functioning exterior lights, aircon controls for aircon issues, radio for radio issues, IU for IU issues.) Please note that vouchers will not be issued for operational issue (e.g. CashCard inserted wrongly, aircon works fine for subsequent hirers, aircon with A/C mode switched off). Please note that the Service Guarantee is only applicable to Car Club categories of cars.