Please ensure that the takeover period of the vehicle is after Monday 7am and check to see if the vehicle has been parked at a different lot. If the vehicle cannot be found, please contact our hotline and inform our customer service agent. They will investigate and give you an update. In the event of the vehicle not being parked at the designated area, please take a photo and send it to support@tribecar.com. We will reimburse the inconvenience caused accordingly.