Please find the full breakdown of our fines / administrative charges below:
Act | Administrative Charge (before GST) |
Late return | S$10 onwards (depending on category) deducted for every 15 minutes (or part thereof) |
| Failure to secure vehicle upon End Trip | S$10 onwards (1 block of the Late Fee charged on the booking) |
Unpaid parking/traffic/vehicular offences | S$10 (w.e.f 1 Jan 2017) |
Account termination request (before utilising the service) | S$5 (w.e.f 1 Jan 2017) |
Abuse / Misuse / Tampering of Tribecar systems / Unauthorised usage of vehicles | S$200 onwards and/or necessary legal action |
Subletting / sharing of account / Unauthorized sharing of vehicle | S$500 and the immediate forfeiture of the Security Deposit & termination of the registered account. Amount may be higher depending on the severity of the situation. |
Breach of road safety rules (e.g. speeding, defeating seat belt safety system, driving without appropriate traffic/vocational license) | $100 onwards |
Failure to obey instructions by Tribecar | S$100 onwards (including forfeiture of current and future bookings with no reimbursements) |
Unauthorised Malaysia Entry | Suspension of membership S$400 to reinstate membership |
Missing vehicle key | S$500 Amount may be higher depending on the cost of key replacement. |
Vehicle key recovery | S$50 |
Missing Tribecar security dongle (attached to vehicle key) | S$100 |
Removal of Tribecar sticker without approval | $200 per sticker per incident |
Removal/Tampering with Private Hire (LTA) decal/sticker | S$200 and police report lodged against you |
Removal of SD Card/Memory Card from in-car Camera | S$100 and revocation of insurance coverage |
Removal of USB Car Charger | S$20 |
Did not return vehicle to designated location | S$80 |
Did not switch off headlight / interior light / engine / close window(s) / close door(s) upon returning vehicle | S$50 |
Returned vehicle with unsatisfactory interior condition (e.g. soiled / smell of durian/urine, pet fur, food crumbs, sand/mud, used masks etc) | S$100 Amount may be higher depending on deep cleaning charges. |
Returned vehicle with scratches / dents / other damages | Generally, it may cost between $100 - $500 per panel (excl. downtime) reported against and found under your booking. Actual repair cost depends on the severity of the damage and can only be advised after assessment. |
Littering in vehicle | First offence – Warning will be issued Subsequent offences – $20 for each case |
Smoking in vehicle | First offence – Warning will be issued Second offence - Final warning will be issued Third offence onwards* - up to $200 for any reported case *regardless of whether driver/passenger are smokers |
Roadside assistance | S$50 (office hours) $100 (out of office hours) |
Wrong type of fuel pumped into the vehicle | S$400 Amount may be higher depending on the cost of repair. |
Failure to refuel when fuel is less than ¼ tank (First Offense, for Car Club Select/Prime (Fuel-Included) category) | $35 |
Failure to refuel when fuel is less than ¼ tank (Second Offense onwards for Car Club Select/Prime (Fuel-Included) category) | $65 |
Lost or damaged fleet card (Reported during booking) | $30 |
Lost or damaged fleet card (Did not report) | $100 |