Here are some useful tips for you before entering Malaysia:
- Ensure that your booking is a minimum of 6 hours
- Ensure that your booking contains the 30% Malaysia Entry surcharge (this will not be available if the booking is less than 6-hours)
- Remember to bring along your passport and Touch n Go card!
- Refuel to a minimum of 3/4 tank (https://www.customs.gov.sg/individuals/going-through-customs/departure/three-quarter-tank-rule)
Important Update for Malaysia Vehicle Entry Permit:
To streamline your border crossing experience, we've updated our entry process for Malaysia.
Following our successful revised VEP registration process with the Malaysian authorities, we've secured the necessary permits for an expanded fleet. We are delighted to announce that we now have VEP-registered cars ready for your use.
We understand that the earlier uneven enforcement of VEP regulations caused frustration. We want to reassure you that we stand by our users. Should you, in the unlikely event, incur a VEP-related penalty while driving one of these specific vehicles, simply contact us and we will provide a refund of S$91, which can be issued as either a refund to your booking or in the form of vouchers. This assurance reflects our confidence in the compliance of our registered vehicles.
Log in to your Tribecar app and navigate to the booking homepage, click on the ‘Filter’ button, Select your preferred vehicle type, features ‘Enter to Malaysia’, and select car categories, click ‘Apply’ at the bottom of the screen and you will be able to view available Malaysia-eligible vehicles based on your chosen date, time, and location.
We regularly service and maintain our vehicles to ensure they're in good condition. However, as with any mechanical vehicle, breakdowns can occur. To ensure your safety, please perform the following mandatory pre-trip checks:
1. Engine oil (Reimbursable if you need to top-up)
2. Water
3. Tyre
We're committed to expanding our services, and we're proud to be one of the few rental services allowing drives in Malaysia. We'll continue to grow our fleet to accommodate more vehicles.
We care about your safety and the well-being of our vehicles. Drive safely!