At Tribecar, we are committed to resolving customer feedback and complaints fairly and promptly.
Upon receiving your complaint, our Customer Support team will acknowledge your case and work with the relevant departments to investigate and resolve the matter.
If we are unable to resolve your complaint within 21 calendar days from the date it is received, the matter may be referred for mediation at the CASE Mediation Centre.
For more information, you may contact the Consumers Association of Singapore (CASE):
Address:
170 Ghim Moh Road
#05-01 Ulu Pandan Community Building
Singapore 289621
Consumer Hotline:
6277 5100