For credit/debit card: 

  • Please confirm with the bank that your card has been enabled for online transactions.
  • Ensure that the correct OTP has been keyed in during the payment process.
  • Check your bank balance to verify that there is sufficient funds to be transferred.
  • Clear your browser's cookies and cache.
  • Please wait 1 hour before making the payment again.

Alternatively, try making the payment with a different debit card or credit card.