Payments and Billings
There are two components in your e-wallet: - the credits that you top-up with the use of debit/credit card - the credits that is given to you by Tribecar ...
Mon, 22 Aug, 2022 at 5:08 PM
You may top up your e-wallet through the online credit/debit card top up system. While your membership is active, the credits in your account do not ex...
Fri, 3 Oct, 2025 at 12:22 PM
The e-Wallet credits are non-refundable nor transferable.
Wed, 5 Jan, 2022 at 11:08 AM
We accept standard debit and credit cards with 3DS security from banks and online banking. To remove a card (on web): 1) Log out of your Tribecar acco...
Fri, 12 May, 2023 at 4:56 PM
Please refer to the rates table here. When making a booking, you will be shown the nett total before confirmation. There are no hidden costs. What yo...
Wed, 5 Jan, 2022 at 11:11 AM
For credit/debit card: Please confirm with the bank that your card has been enabled for online transactions. Ensure that the correct OTP has been key...
Wed, 5 Jan, 2022 at 11:14 AM
Upon completion of your reservation, an email with the subject header "Tribecar Booking Invoice (A-DDMMYY-referencenumber) will be sent to your registe...
Wed, 5 Jan, 2022 at 11:14 AM
No, we do not charge any authorisation hold for any Tribecar reservations (except if you are renting to drive into Malaysia). Only a one-time $100 security ...
Wed, 6 Apr, 2022 at 9:39 AM
Write in to support@tribecar.com so that we can look into the matter for you. You may also check on transactions under your e-Wallet section.
Wed, 5 Jan, 2022 at 11:15 AM
Why am I charged a Platform Fee? Starting from 3 October 2025, we will be charging Platform Fees which will be replacing the Payment Gateway Fees scheme. T...
Fri, 3 Oct, 2025 at 10:49 AM