You can send us an email with evidence attached in any form/type (e.g. photos, videos, receipts, timestamps) for us to process your appeal. If our appeal team finds your evidence sufficient, your appeal will then be successful.

Note: 

For reserve fuel appeals, the Toyota DYNA, Toyota Prius C, Toyota Vios, Mitsubishi Attrage and Daihatsu Sirion are cars with the dashboard showing a blinking fuel bar when it is on reserve fuel. For such cases, you may provide a video showing that the last fuel bar is not blinking and/or a photo showing at least 2 fuel bars available.