Commonly Asked Questions

No, you have to return the vehicle to the designated parking area (within a specific range of parking lots in the same car park) where you took it. Informat...

You may unlock the vehicle after you have ended the trip to retrieve your items. On Tribecar app: Account page > Under the recently ended booking, s...

If the car is physically locked, find somewhere with better reception and refresh the page first. You will be able to check that you have successfully ended...