My Car Club Bookings

How do I locate where the Car Club vehicles are parked?
For accurate vehicle location, please refer to the designated parking details shown in your Booking Confirmation email. Should the previous hirer park t...
Mon, 5 Jun, 2023 at 1:39 PM
What do I need to take note of upon starting my trip for Car Club vehicles?
Just two things:  Make sure the vehicle comes with Tribecar’s fuel cards (both Shell and Esso) at the top of your driver’s seat when you start and end yo...
Thu, 11 Apr, 2024 at 2:31 PM
If there are any reservation issues, who should I contact?
You may reach our hotline by pressing on the Need Help button in your app. For administrative matters, you may write to support@tribecar.com with your c...
Mon, 5 Jun, 2023 at 1:41 PM
How is the mileage charge applied?
There is a mileage charge of (inclusive of GST): $0.39/km for vehicles under Car Club Choice category $0.39/km for vehicles under Car Club Select categor...
Thu, 3 Oct, 2024 at 5:08 PM
What are the fines for Car Club by Tribecar Categories?
The following fines will be imposed (via e-wallet) if the hirer has committed the following: Failure to refuel when fuel is less than ¼ tank (First O...
Fri, 27 Sep, 2024 at 11:01 AM