Commonly Asked Questions

General 4

• What is TribeTravels?
• Where to view the available attractions?
• Why are certain attractions not listed under TribeTravels?
• How to purchase the attraction tickets as bundle add-ons?

Booking 9

• Can I purchase attraction tickets without making a booking for vehicle rental?
• Is there any minimum requirement to meet when purchasing the bundle add-ons?
• Can I select tickets for multiple attractions in a booking?
• Are the attraction tickets available for child/senior too?
• Can I make the booking for the bundle add-on on the day of the visit?

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Vehicle Rental 2

• Are the bundle add-ons available for vehicles of all categories?
• Can I extend my booking for vehicle rental after I have made payment for the bundle add-ons?

Attraction Tickets 2

• What do I do after receiving the attraction tickets?
• Why have I not received the attraction tickets?

Amendment/Cancellation 4

• Can I amend the booking details after payment?
• Can I cancel my booking for the bundle add-on of attraction tickets and vehicle rental?
• Can I cancel my booking for either vehicle rental or attraction tickets only?
• Can I give my ticket to someone else if I am unable to visit the attraction on the selected timeslot?

Malaysia Attractions/Packages 10

• Are the bundle add-ons available for vehicles of all categories?
• How to book Malaysia attractions/packages as bundle add-ons?
• How many days in advance to book Malaysia attractions/packages as bundle add-ons?
• Is there any minimum requirement to meet for Malaysia-related bundle add-ons?
• Can I select multiple attractions/packages in a booking?

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'A la carte' Tickets 11

• What are ‘A la carte’ Tickets under TribeTravels?
• Where to view the available attractions?
• Why are certain attractions listed under ‘a la carte’ but not available in add-ons?
• How to purchase the attraction tickets as ‘a la carte’ tickets?
• Can I purchase the ‘a la carte’ attraction tickets without a Tribecar account?

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