Commonly Asked Questions
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TribeTravels
General
4
What is TribeTravels?
Where to view the available attractions?
Why are certain attractions not listed under TribeTravels?
How to purchase the attraction tickets as bundle add-ons?
Booking
9
Can I purchase attraction tickets without making a booking for vehicle rental?
Is there any minimum requirement to meet when purchasing the bundle add-ons?
Can I select tickets for multiple attractions in a booking?
Are the attraction tickets available for child/senior too?
Can I make the booking for the bundle add-on on the day of the visit?
View all 9
Vehicle Rental
2
Are the bundle add-ons available for vehicles of all categories?
Can I extend my booking for vehicle rental after I have made payment for the bundle add-ons?
Attraction Tickets
2
What do I do after receiving the attraction tickets?
Why have I not received the attraction tickets?
Amendment/Cancellation
4
Can I amend the booking details after payment?
Can I cancel my booking for the bundle add-on of attraction tickets and vehicle rental?
Can I cancel my booking for either vehicle rental or attraction tickets only?
Can I give my ticket to someone else if I am unable to visit the attraction on the selected timeslot?
Malaysia Attractions/Packages
10
Are the bundle add-ons available for vehicles of all categories?
How to book Malaysia attractions/packages as bundle add-ons?
How many days in advance to book Malaysia attractions/packages as bundle add-ons?
Is there any minimum requirement to meet for Malaysia-related bundle add-ons?
Can I select multiple attractions/packages in a booking?
View all 10