My Car

I can't find my car!
Please look for the vehicle at the designated deck & lot of the carpark. A map with the details to the location can be found on your Booking Confirmatio...
Wed, 6 Sep, 2023 at 12:14 PM
Car did not unlock after I pressed "Start Trip"!
The "Start Trip" is only enabled on the start time of your booking. Click on the "Start Trip" button and a blue lamp above the driver do...
Tue, 4 Jan, 2022 at 4:36 PM
The car is dirty. Can I send it for car wash?
Sure! You may bring the vehicle for a car wash and ask for a receipt. Write in to support@tribecar.com for a reimbursement. We will reimburse up to $20 of t...
Tue, 11 Oct, 2022 at 1:54 PM
What if I find damage(s) on the Tribecar?
When you arrive at your booked vehicle, please go through the exterior of the car and checked against the dents, scratches or other damages. You may also re...
Thu, 10 Nov, 2022 at 3:21 PM