Commonly Asked Questions

My Booking 5

• How do I extend my booking?
• Who pays for parking / ERP charges?
• Who pays for fuel?
• Why didn't the fuel gauge move after I refuelled?
• I have collected the vehicle with reserve fuel. How will I be compensated?

My Car 13

• Where is the car key?
• I can't start the car!
• Why is the fuel low upon my collection?
• Help, I experienced a breakdown!
• Help, I got into an accident with a 3rd party!

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